---
title: Marriott’s Big China Blunder a Lesson for International Brands
description: Marriott International has had its China website shut down for over a week after the site listed Tibet, Hong Kong, Macau, and Taiwan as “countries”.
image: https://blog.sinorbis.com/hubfs/Marriotts%20Big%20China%20Blunder%20a%20lesson%20for%20International%20brands2.jpg
---

[![Sinorbis logo](https://blog.sinorbis.com/hs-fs/hubfs/Content/Digital%20Brochures/01-sinorbis.png?width=132&height=26&name=01-sinorbis.png)](https://www.sinorbis.com/)

- Education
  
  Sinorbis for 
    - [Marketing](https://www.sinorbis.com/education/marketing)
    - [Recruitment](https://www.sinorbis.com/international-student-recruitment)
    - [Conversion](https://www.sinorbis.com/education/conversion)
    - [Schools](https://www.sinorbis.com/education/schools)
    - [China](https://www.sinorbis.com/education/chinese-international-students)

  Software 
    - [Digital publishing](https://www.sinorbis.com/digital-experience-management)
    - [Omnichannel engagement](https://www.sinorbis.com/digital-engagement)
    - [Attribution & measurement](https://www.sinorbis.com/digital-analytics)
    - [System integrations](https://www.sinorbis.com/system-integration)

  Messaging 
    - [WhatsApp](https://www.sinorbis.com/whatsapp-marketing)
    - [WeChat](https://www.sinorbis.com/education/wechat-strategy)

  China services 
    - Strategy & planning ›
    - Digital foundations ›
    - Demand generation ›
    - Marketing & content ›

  Global services 
    - [Digital brochures & prospectus](https://www.sinorbis.com/digital-brochure)
    - [Bespoke development](https://www.sinorbis.com/software-development)
    - More ›

  Omnichannel engagement
  
  ![blob (1)](https://blog.sinorbis.com/hs-fs/hubfs/blob%20(1).jpeg?width=800&height=224&name=blob%20(1).jpeg)
  
  A practical guide for education institutions on how omnichannel engagement is changing student recruitment and marketing

  [Download here](https://info.sinorbis.com/omnichannel-engagement-guide)
  
  Strategy & planning 
  
    - [Go-to-market strategy & competitor analysis](https://www.sinorbis.com/services/market-entry)
    - [Social listening](https://www.sinorbis.com/services/china-social-listening)

  Digital foundations
  
    - [China website](https://www.sinorbis.com/services/china-website-development)
    - [WeChat set up & management Digital brochures, prospectus & handbooks](https://www.sinorbis.com/wechat-marketing-service)
    - [Digital brochures, prospectus & handbooks](https://www.sinorbis.com/digital-brochure)

  Demand generation
  
    - [Advertising](https://www.sinorbis.com/digital-media-buying)
    - [Search (SEM, SEO, AEO/GEO)](https://www.sinorbis.com/china-seo)

  Marketing & content
  
    - [WeChat marketing](https://www.sinorbis.com/wechat-marketing-service)
    - [RedNote marketing](https://www.sinorbis.com/services/xiaohongshu-marketing-agency)

  More
  
    - [Omnichannel strategy](https://www.sinorbis.com/education/services/omnichannel-strategy)
    - [Website development](https://www.sinorbis.com/website-localization)
- China
  
  Industries 
    - [Health & biotech](https://www.sinorbis.com/china/health-biotech)
    - [B2B](https://www.sinorbis.com/china/b2b)
    - [Tourism](https://www.sinorbis.com/china-travellers)
    - [Consumer goods](https://www.sinorbis.com/chinese-consumers-marketing)
    - [Education](https://www.sinorbis.com/education/chinese-international-students)

  Software 
    - [Digital publishing](https://www.sinorbis.com/china/website-builder)
    - [WeChat](https://www.sinorbis.com/wechat)
    - [Attribution & measurement](https://www.sinorbis.com/china/analytics)
    - [System integrations](https://www.sinorbis.com/system-integration)

  China services 
    - Strategy & planning ›
    - Digital foundations ›
    - Demand generation ›
    - Marketing & content ›

  Guide: China B2B strategy
  
  ![China B2B strategy guide](https://blog.sinorbis.com/hs-fs/hubfs/blob%20(2).jpeg?width=1920&height=764&name=blob%20(2).jpeg)
  
  The complete B2B guide to enter China, build a brand that stands out and drive commercial results.

  [Download here](https://info.sinorbis.com/b2b-china-acquisition-strategy)
  
  Strategy & planning 
  
    - [Go-to-market strategy & competitor analysis](https://www.sinorbis.com/services/market-entry)
    - [Social listening](https://www.sinorbis.com/services/china-social-listening)

  Digital foundations
  
    - [China website](https://www.sinorbis.com/services/china-website-development)
    - [WeChat set up & management Digital brochures, prospectus & handbooks](https://www.sinorbis.com/wechat-marketing-service)
    - [Digital brochures](https://www.sinorbis.com/digital-brochure)

  Demand generation
  
    - [Advertising](https://www.sinorbis.com/digital-media-buying)
    - [Search (SEM, SEO, AEO/GEO)](https://www.sinorbis.com/china-seo)

  Marketing & content
  
    - [WeChat marketing](https://www.sinorbis.com/wechat-marketing-service)
    - [RedNote marketing](https://www.sinorbis.com/services/xiaohongshu-marketing-agency)
- [Pricing](https://www.sinorbis.com/sinorbis-pricing)
- [Clients](https://www.sinorbis.com/sinorbis-clients)
- Resources
  
    - [Frameworks](https://www.sinorbis.com/frameworks)
    - [Blog](https://blog.sinorbis.com/)
    - [Guides & webinars](https://www.sinorbis.com/insightandresources)

[Login](https://app.sinorbis.com/) [Request a demo](https://www.sinorbis.com/sinorbis-demo)

- Education ›
  
  Sinorbis for 
    - [Marketing](https://www.sinorbis.com/education/marketing)
    - [Recruitment](https://www.sinorbis.com/international-student-recruitment)
    - [Conversion](https://www.sinorbis.com/education/conversion)
    - [Schools](https://www.sinorbis.com/education/schools)
    - [China](https://www.sinorbis.com/education/chinese-international-students)

  Software 
    - [Digital publishing](https://www.sinorbis.com/digital-experience-management)
    - [Omnichannel engagement](https://www.sinorbis.com/digital-engagement)
    - [Attribution & measurement](https://www.sinorbis.com/digital-analytics)
    - [System integrations](https://www.sinorbis.com/system-integration)

  Messaging 
    - [WhatsApp](https://www.sinorbis.com/whatsapp-marketing)
    - [WeChat](https://www.sinorbis.com/education/wechat-strategy)

  China services 
    - Strategy & planning › 
      
          - [Go-to-market strategy & competitor analysis](https://www.sinorbis.com/services/market-entry)
          - [Social listening](https://www.sinorbis.com/services/china-social-listening)
    - Digital foundations › 
      
          - [China website](https://www.sinorbis.com/services/china-website-development)
          - [WeChat set up & management Digital brochures, prospectus & handbooks](https://www.sinorbis.com/wechat-marketing-service)
          - [Digital brochures, prospectus & handbooks](https://www.sinorbis.com/digital-brochure)
    - Demand generation › 
      
          - [Advertising](https://www.sinorbis.com/digital-media-buying)
          - [Search (SEM, SEO, AEO/GEO)](https://www.sinorbis.com/china-seo)
    - Marketing & content › 
      
          - [WeChat marketing](https://www.sinorbis.com/wechat-marketing-service)
          - [RedNote marketing](https://www.sinorbis.com/services/xiaohongshu-marketing-agency)

  Global services 
    - [Digital brochures & prospectus](https://www.sinorbis.com/digital-brochure)
    - [Bespoke development](https://www.sinorbis.com/software-development)
    - More › 
      
          - [Omnichannel strategy](https://www.sinorbis.com/education/services/omnichannel-strategy)
          - [Website development](https://www.sinorbis.com/website-localization)
- China ›
  
  Industries 
    - [Health & biotech](https://www.sinorbis.com/china/health-biotech)
    - [B2B](https://www.sinorbis.com/china/b2b)
    - [Tourism](https://www.sinorbis.com/china-travellers)
    - [Consumer goods](https://www.sinorbis.com/chinese-consumers-marketing)
    - [Education](https://www.sinorbis.com/education/chinese-international-students)

  Software 
    - [Digital publishing](https://www.sinorbis.com/china/website-builder)
    - [WeChat](https://www.sinorbis.com/wechat)
    - [Attribution & measurement](https://www.sinorbis.com/china/analytics)
    - [System integrations](https://www.sinorbis.com/system-integration)

  China services 
    - Strategy & planning › 
      
          - [Go-to-market strategy & competitor analysis](https://www.sinorbis.com/services/market-entry)
          - [Social listening](https://www.sinorbis.com/services/china-social-listening)
    - Digital foundations › 
      
          - [China website](https://www.sinorbis.com/services/china-website-development)
          - [WeChat set up & management Digital brochures, prospectus & handbooks](https://www.sinorbis.com/wechat-marketing-service)
          - [Digital brochures](https://www.sinorbis.com/digital-brochure)
    - Demand generation › 
      
          - [Advertising](https://www.sinorbis.com/digital-media-buying)
          - [Search (SEM, SEO, AEO/GEO)](https://www.sinorbis.com/china-seo)
    - Marketing & content › 
      
          - [WeChat marketing](https://www.sinorbis.com/wechat-marketing-service)
          - [RedNote marketing](https://www.sinorbis.com/services/xiaohongshu-marketing-agency)
- [Pricing](https://www.sinorbis.com/sinorbis-pricing)
- [Clients](https://www.sinorbis.com/sinorbis-clients)
- Resources ›
  
    - [Frameworks](https://www.sinorbis.com/frameworks)
    - [Blog](https://blog.sinorbis.com/)
    - [Guides & webinars](https://www.sinorbis.com/insightandresources)

[Login](https://app.sinorbis.com/) [Request a demo](https://www.sinorbis.com/sinorbis-demo)

![](https://blog.sinorbis.com/hubfs/Blog%20Hero%20Background-1.jpg)

[Home](https://blog.sinorbis.com/)  › [Blog](https://blog.sinorbis.com/)  › [From the Web](https://blog.sinorbis.com/topic/from-the-web)

# Marriott’s Big China Blunder a Lesson for International Brands

[Christine Lee](https://blog.sinorbis.com//author/)  19 January 2018  1 min read

![Marriott’s Big China Blunder a Lesson for International Brands](https://blog.sinorbis.com/hubfs/Marriotts%20Big%20China%20Blunder%20a%20lesson%20for%20International%20brands2.jpg)

 In this article

 In this article

*As reported by Jing Daily.*

Marriott International has had its China website shut down for over a week after the site listed Tibet, Hong Kong, Macau, and Taiwan as “countries”.

Officially, the first three locations are “autonomous regions” of China, while Hong Kong and Macau are “special administrative regions”. Beijing considers Taiwan to be a “breakaway province” controlled by an illegitimate government.

[Read full article](https://jingdaily.com/marriotts-blunder-a-warning-in-dealing-with-beijings-understanding-of-history/)

Marriott’s mistake was (arguably) innocuous. For all intents and purposes, Hong Kong, Macau, and Taiwan are “countries” in the sense that they have separate visa and entry requirements. Chinese citizens cannot freely come and go from Hong Kong, Macau, and Taiwan and must apply for visas and permits.

### Frequently asked questions

#### Can I register a WeChat Official Account without a Chinese entity?

Yes. A foreign organisation can apply with an overseas legal entity, though verification takes longer and requires a third-party review. The alternative is applying through a verified partner, which is faster but means keeping a close eye on who holds the account credentials.

 Share [LinkedIn](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fblog.sinorbis.com%2Fmarriotts-big-china-blunder-a-lesson-for-international-brands) [X](https://twitter.com/intent/tweet?url=https%3A%2F%2Fblog.sinorbis.com%2Fmarriotts-big-china-blunder-a-lesson-for-international-brands&text=Marriott%E2%80%99s+Big+China+Blunder+a+Lesson+for+International+Brands)

 Copy link

## See how Sinorbis manages WeChat, Baidu and your global channels in one platform

 Request a demo  Explore the platform

## Read more about From the Web

[All articles](https://blog.sinorbis.com/topic/from-the-web)

### [![Digital Marketing in China: Top News Stories](https://blog.sinorbis.com/hubfs/valentin-petkov-0WUq4wL3BTc-unsplash-1.jpg) 3 March 2021 Digital Marketing in China: Top News Stories 4 min read](https://blog.sinorbis.com/digital-marketing-in-china-our-top-stories-for-february-2021)

### [![Digital Marketing in China: our top stories for January 2021](https://blog.sinorbis.com/hubfs/pexels-zhang-kaiyv-683419%20(1).jpg) 3 February 2021 Digital Marketing in China: our top stories for January 2021 3 min read](https://blog.sinorbis.com/digital-marketing-in-china-our-top-stories-for-january-2021)

### [![Digital Marketing in China: our top stories for December 2020](https://blog.sinorbis.com/hubfs/pexels-florian-grewe-4441989.jpg) 21 December 2020 Digital Marketing in China: our top stories for December 2020 5 min read](https://blog.sinorbis.com/digital-marketing-in-china-our-top-stories-for-december-2020)

### About us

- [About](https://www.sinorbis.com/marketing-software)
- [Contact](https://www.sinorbis.com/sinorbis-contact)

### Integrations

- [Sinorbis integrations](https://www.sinorbis.com/system-integration)

### Industries

- [Health & biotech](https://www.sinorbis.com/china/health-biotech)
- [B2B](https://www.sinorbis.com/china/b2b)
- [Tourism](https://www.sinorbis.com/china-travellers)
- [Consumer goods](https://www.sinorbis.com/chinese-consumers-marketing)

### [Sinorbis for Education](https://www.sinorbis.com/education)

- [Sinorbis DXP](https://www.sinorbis.com/digital-experience-management)
- [Sinorbis CONVALTO](https://www.sinorbis.com/digital-engagement)
- [Sinorbis MEASURE](https://www.sinorbis.com/digital-analytics)
- [WeChat strategy](https://www.sinorbis.com/education/wechat-strategy)
- [WhatsApp Business Platform](https://www.sinorbis.com/whatsapp-marketing)
- [Marketing](https://www.sinorbis.com/education/marketing)
- [Recruitment](https://www.sinorbis.com/international-student-recruitment)
- [Conversion](https://www.sinorbis.com/education/conversion)
- [Bespoke development](https://www.sinorbis.com/software-development)

### [Sinorbis for China](https://www.sinorbis.com/china)

- [Digital publishing](https://www.sinorbis.com/china/website-builder)
- [WeChat](https://www.sinorbis.com/wechat)
- [China analytics](https://www.sinorbis.com/china/analytics)

### [Services](https://www.sinorbis.com/services)

- [Advertising](https://www.sinorbis.com/digital-media-buying)
- [China social listening](https://www.sinorbis.com/services/china-social-listening)
- [China website service](https://www.sinorbis.com/services/china-website-development)
- [WeChat marketing](https://www.sinorbis.com/wechat-marketing-service)
- [RedNote marketing](https://www.sinorbis.com/services/xiaohongshu-marketing-agency)

### Resources

- [Whitepapers & webinars](https://www.sinorbis.com/insightandresources)

### Blog

- [Digital Marketing in China](https://blog.sinorbis.com/topic/digital-marketing-in-china)
- [The Chinese Consumers](https://blog.sinorbis.com/topic/chinese-consumers)
- [Doing Business in China](https://blog.sinorbis.com/topic/doing-business-in-china)
- [eCommerce in China](https://blog.sinorbis.com/topic/ecommerce-in-china)
- [Search Marketing in China](https://blog.sinorbis.com/topic/search-marketing-in-china)
- [Social Media in China](https://blog.sinorbis.com/topic/social-media-in-china)
- [WeChat Marketing](https://blog.sinorbis.com/topic/wechat-marketing)

### China 101

- [China SEO](https://www.sinorbis.com/china-seo-evolution)
- [China Stock Market](https://www.sinorbis.com/understanding-the-chinese-stock-market)
- [China Analytics](https://www.sinorbis.com/china-analytics)
- [China Social Media Marketing](https://www.sinorbis.com/china-social-media)
- [China e-Commerce](https://www.sinorbis.com/china-e-commerce)
- [Chinese Mobile Marketing](https://www.sinorbis.com/chinese-mobile-marketing)
- [Digital China Strategy](https://www.sinorbis.com/digital-china-strategy)
- [How to use WeChat](https://www.sinorbis.com/how-to-use-wechat-for-business)
- [WeChat Sign Up](https://www.sinorbis.com/how-to-sign-up-for-a-wechat-personal-account)

### About us

- [About](https://www.sinorbis.com/marketing-software)
- [Contact](https://www.sinorbis.com/sinorbis-contact)

### Integrations

- [Sinorbis integrations](https://www.sinorbis.com/system-integration)

### Industries

- [Health & biotech](https://www.sinorbis.com/china/health-biotech)
- [B2B](https://www.sinorbis.com/china/b2b)
- [Tourism](https://www.sinorbis.com/china-travellers)
- [Consumer goods](https://www.sinorbis.com/chinese-consumers-marketing)

### Sinorbis for Education

- [Sinorbis DXP](https://www.sinorbis.com/digital-experience-management)
- [Sinorbis CONVALTO](https://www.sinorbis.com/digital-engagement)
- [Sinorbis MEASURE](https://www.sinorbis.com/digital-analytics)
- [WeChat strategy](https://www.sinorbis.com/education/wechat-strategy)
- [WhatsApp Business Platform](https://www.sinorbis.com/whatsapp-marketing)
- [Marketing](https://www.sinorbis.com/education/marketing)
- [Recruitment](https://www.sinorbis.com/international-student-recruitment)
- [Conversion](https://www.sinorbis.com/education/conversion)
- [Bespoke development](https://www.sinorbis.com/software-development)

### Sinorbis for China

- [Digital publishing](https://www.sinorbis.com/china/website-builder)
- [WeChat](https://www.sinorbis.com/wechat)
- [China analytics](https://www.sinorbis.com/china/analytics)

### Services

- [Advertising](https://www.sinorbis.com/digital-media-buying)
- [China social listening](https://www.sinorbis.com/services/china-social-listening)
- [China website service](https://www.sinorbis.com/services/china-website-development)
- [WeChat marketing](https://www.sinorbis.com/wechat-marketing-service)
- [RedNote marketing](https://www.sinorbis.com/services/xiaohongshu-marketing-agency)

### Resources

- [Whitepapers & webinars](https://www.sinorbis.com/insightandresources)

### Blog

- [Digital Marketing in China](https://blog.sinorbis.com/topic/digital-marketing-in-china)
- [The Chinese Consumers](https://blog.sinorbis.com/topic/chinese-consumers)
- [Doing Business in China](https://blog.sinorbis.com/topic/doing-business-in-china)
- [eCommerce in China](https://blog.sinorbis.com/topic/ecommerce-in-china)
- [Search Marketing in China](https://blog.sinorbis.com/topic/search-marketing-in-china)
- [Social Media in China](https://blog.sinorbis.com/topic/social-media-in-china)
- [WeChat Marketing](https://blog.sinorbis.com/topic/wechat-marketing)

### China 101

- [China SEO](https://www.sinorbis.com/china-seo-evolution)
- [China Stock Market](https://www.sinorbis.com/understanding-the-chinese-stock-market)
- [China Analytics](https://www.sinorbis.com/china-analytics)
- [China Social Media Marketing](https://www.sinorbis.com/china-social-media)
- [China e-Commerce](https://www.sinorbis.com/china-e-commerce)
- [Chinese Mobile Marketing](https://www.sinorbis.com/chinese-mobile-marketing)
- [Digital China Strategy](https://www.sinorbis.com/digital-china-strategy)
- [How to use WeChat](https://www.sinorbis.com/how-to-use-wechat-for-business)
- [WeChat Sign Up](https://www.sinorbis.com/how-to-sign-up-for-a-wechat-personal-account)

[![sinorbis-logo-tagline-reverse](https://blog.sinorbis.com/hs-fs/hubfs/sinorbis-logo-tagline-reverse.png?width=200&height=58&name=sinorbis-logo-tagline-reverse.png)](https://blog.sinorbis.com/)

[Privacy Policy](https://www.sinorbis.com/privacy) [Terms of use](https://www.sinorbis.com/terms) [Data processing agreement](https://www.sinorbis.com/data-processing)

©2026 Sinorbis Australia Pty Ltd  ACN: 605 350 123

<https://www.facebook.com/sinorbisgroup> <https://x.com/sinorbistweet> <https://www.linkedin.com/company/sinorbis/> <https://blog.sinorbis.com/rss.xml>